Frequently asked questions

 

What is your shipping policy?

Standard shipping is free as a courtesy to our customers, and takes 5-7 business days

FREE STANDARD DELIVERY (5-7 BUSINESS DAYS)

Flat Rate: $0.00 per order, $0.00 per item

Ships to: United States

EXPEDITED (2 BUSINESS DAYS)

Flat Rate: $4.00 per order, $0.00 per item

Ships to: United States

PRIORITY (NEXT BUSINESS DAY)

Flat Rate: $16.00 per order, $0.00 per item

Ships to: United States

 

What's your return policy?

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days

The product is in its original packaging

You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email: welcome@bathage.com

Send the product with its original packing and the RMA number, to:

593 Greene Avenue Brooklyn, NY 11216

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: welcome@bathage.com

 

How do I order wholesale?

Contact us at welcome@bathage.com

 

Any other questions?

Contact us at welcome@bathage.com